Innovating Analytics

Word Of Mouth Index- Use The Next Generation Of Net Promoter To Increase Sales And Drive Results

by Larry Freed
language: english
Publisher: JOHN WILEY & SONS INC, November of 2013 ‧
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How does a CEO, manager, or entrepreneur begin to sort out what defines and drives a good customer experience and how it can be measured and made actionable? This book is about the need for a comprehensive measurement ecosystem to accurately assess and improve the other elements of customer experience.

Innovating Analytics

Word Of Mouth Index- Use The Next Generation Of Net Promoter To Increase Sales And Drive Results

by Larry Freed

Property Description
ISBN: 9781118779484
Publisher: JOHN WILEY & SONS INC
Release Date: November of 2013
Language: English
Dimensions: 150 x 250 x 15 mm
Cover: Hardcover
Pages: 288
Format: Book
Collection: Wiley Cma Learning System
Categories: Books in English > Management > Management and Organization
EAN: 9781118779484