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Focusing On Customers Participant Workbook
Creating Remarkable Leaders
language: english
Publisher:
JOHN WILEY & SONS INC, October of 2010 ‧
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SYNOPSIS
Helps you unleash your leadership potential - one skill at a time. This title also helps you: understand how to impact both internal and external customer service; know how to instill a customer service mindset; understand how to recover from a customer service problem; and, learn strategies for building stronger partnerships.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780470501870 |
| Publisher: | JOHN WILEY & SONS INC |
| Release Date: | October of 2010 |
| Language: | English |
| Cover: | Softcover |
| Pages: | 16 |
| Format: | Book |
| Collection: | J-B Leadership Challenge: Kouzes/Posner |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9780470501870 |
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