Focus First On Service

The Voice And Face Of Your Utility

by American Water Works Association
language: english
Publisher: American Water Works Association,US, April of 2007 ‧
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This manual serves as both a strategic training experience and a tool for achieving quality customer service at a water utility. Topics covered include communication strategies, automated technologies, complaint resolution, managing conflict, and more. Its informative and easy to understand format allows for quick results.

Focus First On Service

The Voice And Face Of Your Utility

by American Water Works Association

Property Description
ISBN: 9781583214589
Publisher: American Water Works Association,US
Release Date: April of 2007
Language: English
Cover: Softcover
Pages: 277
Format: Book
Collection: Tolley'S Tax Planning
Categories: Books in English > Dictionaries and Encyclopedias > Encyclopedias
EAN: 9781583214589