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Focus First On Service
The Voice And Face Of Your Utility
language: english
Publisher:
American Water Works Association,US, April of 2007 ‧
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SYNOPSIS
This manual serves as both a strategic training experience and a tool for achieving quality customer service at a water utility. Topics covered include communication strategies, automated technologies, complaint resolution, managing conflict, and more. Its informative and easy to understand format allows for quick results.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781583214589 |
| Publisher: | American Water Works Association,US |
| Release Date: | April of 2007 |
| Language: | English |
| Cover: | Softcover |
| Pages: | 277 |
| Format: | Book |
| Collection: | Tolley'S Tax Planning |
| Categories: |
Books in English
>
Dictionaries and Encyclopedias
>
Encyclopedias
|
| EAN: | 9781583214589 |
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