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Evaluation Of The Military Onesource Call Center In Select Groups Of Callers
Call Quality, Call Outcomes, And Caller Satisfaction
language: english
Publisher:
RAND, June of 2021 ‧
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SYNOPSIS
The authors evaluate call quality, call outcomes, and caller satisfaction for the Military OneSource call center for military personnel and their families. They provide recommendations for operations and identify areas for future study.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781977406538 |
| Publisher: | RAND |
| Release Date: | June of 2021 |
| Language: | English |
| Dimensions: | 152 x 229 x 20 mm |
| Cover: | Softcover |
| Pages: | 86 |
| Format: | Book |
| Collection: | Trapped Trilogy |
| Categories: |
Books in English
>
Others
|
| EAN: | 9781977406538 |
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