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Customer Service Management Training 101: Quick And Easy Techniques That Get Great Results
Quick And Easy Techniques That Get Great Results
language: english
Publisher:
HarperCollins Focus, May of 2018 ‧
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SYNOPSIS
Shows readers how to develop the skills they need to communicate, lead, train, motivate, and manage those employees responsible for customer satisfaction. This title covers essential topics, including: Planning and goal setting; Time management; Team development; Conflict resolution; Providing feedback; and more.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780814417157 |
| Publisher: | HarperCollins Focus |
| Release Date: | May of 2018 |
| Language: | English |
| Cover: | Softcover |
| Pages: | 224 |
| Format: | Book |
| Collection: | Star Decades: American Culture/American Cinema |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9780814417157 |
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