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Customer Service Excellence
language: english
Publisher:
MCGRAW-HILL EDUCATION - EUROPE, May of 1993 ‧
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SYNOPSIS
Readers will find helpful approaches for developing and maintaining solid internal and external customer relationships. Offers dozens of reliable techniques for handling customer complaints, probing for customer needs, and satisfying customer expectations.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781556239694 |
| Publisher: | MCGRAW-HILL EDUCATION - EUROPE |
| Release Date: | May of 1993 |
| Language: | English |
| Cover: | Softcover |
| Pages: | 100 |
| Format: | Book |
| Collection: | Business Skills Express Series |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9781556239694 |
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