Capa do artigo Customer Encounters On Twitter €“ A Study Of Positive Evaluation And Complaint Management On English Corporate Profiles

Customer Encounters On Twitter €“ A Study Of Positive Evaluation And Complaint Management On English Corporate Profiles

by Anna Tereszkiewicz
language: english
Publisher: Uniwersytet Jagiellonski, Wydawnictwo, March of 2022 ‧
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This book presents a discussion of the properties of customer encounters conducted on brand profiles on Twitter. The author characterizes consumer messages containing positive evaluation and complaints posted on company profiles.

Customer Encounters On Twitter €“ A Study Of Positive Evaluation And Complaint Management On English Corporate Profiles

by Anna Tereszkiewicz

Property Description
ISBN: 9788323346579
Publisher: Uniwersytet Jagiellonski, Wydawnictwo
Release Date: March of 2022
Language: English
Dimensions: 150 x 235 x 15 mm
Cover: Softcover
Pages: 252
Format: Book
Collection: Bezkresy Kultury
Categories: Books in English > Management > Management and Organization
Books in English > Others
EAN: 9788323346579

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