Customer Culture

How Fedex And Other Great Companies Put The Customer First In Every Way

by Michael Basch
language: english
Publisher: PEARSON EDUCATION (US), February of 2004 ‧
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A detailed, start-to-finish plan for building a customer-centric culture-and the systems that let good people deliver oustanding service.

Customer Culture

How Fedex And Other Great Companies Put The Customer First In Every Way

by Michael Basch

Property Description
ISBN: 9780131303201
Publisher: PEARSON EDUCATION (US)
Release Date: February of 2004
Language: English
Dimensions: 152 x 229 x 17 mm
Cover: Softcover
Pages: 304
Format: Book
Collection: Neteffect
Categories: Books in English > Management > Management and Organization
EAN: 9780131303201