Complaint Is A Gift

Recovering Customer Loyalty When Things Go Wrong

by Claus Moller e Janelle Barlow
language: english
Publisher: McGraw-Hill QDR, September of 2008 ‧
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Complaint Is A Gift

Recovering Customer Loyalty When Things Go Wrong

by Claus Moller e Janelle Barlow

Property Description
ISBN: 9781576755822
Publisher: McGraw-Hill QDR
Release Date: September of 2008
Language: English
Dimensions: 152 x 228 x 16 mm
Cover: Softcover
Pages: 250
Format: Book
Categories: Books in English > Management > Public relations
Books in English > Management > Management and Organization
EAN: 9781576755822