Class Acts

Service And Inequality In Luxury Hotels

by Rachel Sherman
Book eBook
language: english
Publisher: University of California Press, January of 2007 ‧
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Goes behind the scenes in two urban luxury hotels to give a picture of the workers who care for and cater to wealthy guests. This work offers an analysis of what the luxury service consists of, how managers organize its production, and how workers and guests negotiate the inequality between them.

Class Acts

Service And Inequality In Luxury Hotels

by Rachel Sherman

Property Description
ISBN: 9780520247826
Publisher: University of California Press
Release Date: January of 2007
Language: English
Cover: Softcover
Pages: 373
Format: Book
Categories: Books in English > Dictionaries and Encyclopedias > Encyclopedias
Books in English > Others
EAN: 9780520247826