Citizens And Service Delivery

Assessing The Use Of Social Accountability Approaches In Human Development Sectors

by Dena Ringold, Santhosh Srinivasan, Margaret Koziol e Alaka Holla
language: english
Publisher: World Bank Publications, December of 2011 ‧
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This report reviews how citizens can influence service delivery through access to information and opportunities to use it to hold providers accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability.

Citizens And Service Delivery

Assessing The Use Of Social Accountability Approaches In Human Development Sectors

by Dena Ringold, Santhosh Srinivasan, Margaret Koziol e Alaka Holla

Property Description
ISBN: 9780821389805
Publisher: World Bank Publications
Release Date: December of 2011
Language: English
Dimensions: 600 x 900 x 32 mm
Cover: Softcover
Pages: 148
Format: Book
Categories: Books in English > Others
EAN: 9780821389805