Service As A Product Third Edition (eBook)
de Gerardus Blokdyk
Sobre o livro
Why should we adopt a Service as a product framework? How do you determine the key elements that affect Service as a product workforce satisfaction? how are these elements determined for different workforce groups and segments? What about Service as a product Analysis of results? What threat is Service as a product addressing? How will you measure your Service as a product effectiveness?
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service as a product investments work better.
This Service as a product All-Inclusive Self-Assessment enables You to be that person.
All the tools you need to an in-depth Service as a product Self-Assessment. Featuring 712 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service as a product improvements can be made.
In using the questions you will be better able to:
- diagnose Service as a product projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- implement evidence-based best practice strategies aligned with overall goals
- integrate recent advances in Service as a product and process design strategies into practice according to best practice guidelines
Using a Self-Assessment tool known as the Service as a product Scorecard, you will develop a clear picture of which Service as a product areas need attention.
Your purchase includes access details to the Service as a product self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.