Quality Of Service A Complete Guide (eBook)
de Gerardus Blokdyk
Sobre o livro
Is Quality of service linked to key business goals and objectives? What key business process output measure(s) does Quality of service leverage and how? Does the Quality of service performance meet the customers requirements? What are your current levels and trends in key measures or indicators of Quality of service product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings? What vendors make products that address the Quality of service needs?
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Quality of service investments work better.
This Quality of service All-Inclusive Self-Assessment enables You to be that person.
All the tools you need to an in-depth Quality of service Self-Assessment. Featuring 719 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Quality of service improvements can be made.
In using the questions you will be better able to:
- diagnose Quality of service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- implement evidence-based best practice strategies aligned with overall goals
- integrate recent advances in Quality of service and process design strategies into practice according to best practice guidelines
Using a Self-Assessment tool known as the Quality of service Scorecard, you will develop a clear picture of which Quality of service areas need attention.
Your purchase includes access details to the Quality of service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.