Customer Satisfaction Third Edition (eBook)
de Gerardus Blokdyk
Sobre o livro
How do we go about Comparing Customer satisfaction approaches/solutions? Can we find correlations that customer satisfaction is correlated to the expectation of the customer? Can we do Customer satisfaction without complex (expensive) analysis? What is our Customer satisfaction Strategy? How do we Identify specific Customer satisfaction investment and emerging trends?
This on-of-a-kind Customer satisfaction self-assessment will make you the entrusted Customer satisfaction domain master by revealing just what you need to know to be fluent and ready for any Customer satisfaction challenge.
How do I reduce the effort in the Customer satisfaction work to be done to get problems solved? How can I ensure that plans of action include every Customer satisfaction task and that every Customer satisfaction outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer satisfaction opportunity costs are low? How can I deliver tailored Customer satisfaction advice instantly with structured going-forward plans?
Theres no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer satisfaction essentials are covered, from every angle: the Customer satisfaction self-assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Customer satisfaction outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer satisfaction practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer satisfaction are maximized with professional results.
Your purchase includes access details to the Customer satisfaction self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.