Customer Retention A Complete Guide (eBook)
de Gerardus Blokdyk
Sobre o livro
How will variation in the actual durations of each activity be dealt with to ensure that the expected Customer retention results are met? Is a Customer retention Team Work effort in place? How much are sponsors, customers, partners, stakeholders involved in Customer retention? In other words, what are the risks, if Customer retention does not deliver successfully? What are your current levels and trends in key Customer retention measures or indicators of product and process performance that are important to and directly serve your customers? Whats the best design framework for Customer retention organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?
This powerful Customer retention self-assessment will make you the dependable Customer retention domain assessor by revealing just what you need to know to be fluent and ready for any Customer retention challenge.
How do I reduce the effort in the Customer retention work to be done to get problems solved? How can I ensure that plans of action include every Customer retention task and that every Customer retention outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer retention opportunity costs are low? How can I deliver tailored Customer retention advice instantly with structured going-forward plans?
Theres no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer retention essentials are covered, from every angle: the Customer retention self-assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Customer retention outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer retention practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer retention are maximized with professional results.
Your purchase includes access details to the Customer retention self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.