Customer Orientation A Complete Guide - 2020 Edition (eBook)
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What would a customer orientation look like? Does your staff have a customer orientation and skills/knowledge to provide optimal service? Is a marketing/customer orientation important? How critical is internal customer orientation to market orientation? How and when does customer orientation influence frontline employee job outcomes?
This instant Customer Orientation self-assessment will make you the credible Customer Orientation domain auditor by revealing just what you need to know to be fluent and ready for any Customer Orientation challenge.
How do I reduce the effort in the Customer Orientation work to be done to get problems solved? How can I ensure that plans of action include every Customer Orientation task and that every Customer Orientation outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Orientation costs are low? How can I deliver tailored Customer Orientation advice instantly with structured going-forward plans?
Theres no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Orientation essentials are covered, from every angle: the Customer Orientation self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Orientation outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Orientation practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Orientation are maximized with professional results.
Your purchase includes access details to the Customer Orientation self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
- In-depth and specific Customer Orientation Checklists
- Project management checklists and templates to assist with implementation
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.