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Best Service Is No Service eBook
How To Liberate Your Customers From Customer Service, Keep Them Happy, And Control Costs
idioma: inglês
Editor:
WILEY, setembro de 2011 ‧
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31,80€
10% DESCONTO
CARTÃO
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DISPONIBILIDADE IMEDIATA
Ebook para ADE
SINOPSE
Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9781118039397 |
| Editor: | WILEY |
| Data de Lançamento: | setembro de 2011 |
| Idioma: | Inglês |
| Tipo de produto: | eBook |
| Formato e Compatibilidade: | |
| Classificação Temática: |
eBooks em Inglês
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| EAN: | 9781118039397 |
| Acessibilidade: | Ver características de acessibilidade indicadas pelo editor |
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